Benefits New role, due to growth! Field role, covering all of NSW. Base + super + car allowance + fuel card. In house technical training provided. About the company A leader within their industry, offering a wide range of treatment solutions. Driven to provide high-level customer service and medical devices that are innovative. About the opportunity In this role, you will be responsible for the installation, maintenance and service of medical devices at customer sites throughout New South Wales. Duties Co-ordinate & conduct installations. Equipment maintenance, repair and breakdown support at customer sites throughout NSW. Perform service and contract service maintenance of all customer equipment on site. Train customers on new equipment. Customer liaison to meet agreed service levels and response time frames. Build strong business relationships externally and internally. Provision of product quality feedback from field to management. Skills and Experience Qualification in Biomedical Engineering or related field is essential. Experience working in a field service engineering role is essential. Experience servicing hi-tech medical equipment, imaging, optical or laser equipment is ideal. Ability to carry out calibration and alignment of hi-tech medical devices is required. Strong learning agility with the ability to pick up in new service skills and technical products quickly. Strong problem solving and troubleshooting skills Customer service focused with the ability to build respectful and trusting business relationships. Ability to organise and prioritise workload in order to meet deadlines. Works with a sense of urgency. Excellent communication skills both verbal and written. A current driver’s license and own vehicle is essential. Ability to travel locally and interstate. Culture Supportive, team orientated, invested in training and developing their team members. How to Apply Click apply or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion. ''
