Benefits Purpose-Driven Work – Be part of a team that prioritises patient care and operational excellence Work-Life Balance – Enjoy a supportive environment that values your well-being. Career Growth – Develop your professional skills and grow with a respected practice. Convenient Location – North Shore, a thriving health care hub Join a Leading Integrated Medical Specialist Clinic A vacancy has become available for a practice manager who is passionate about delivering unparalleled patient care. This practice management vacancy is suited to a IT tech savvy professional that enjoys making a meaningful impact in healthcare. About The Practice. This clinic is at the forefront of specialist medical care, offering state-of-the-art technology and a highly regarded team of specialist doctors and allied health professionals. The clinic is dedicated to delivering unparalleled patient care, and the Practice Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the clinic. This role also provides opportunities for managing projects aligned with the clinics' growth plans. Key Responsibilities Oversee all day-to-day operations, ensuring a seamless experience for patients, clinicians, and administrative staff. Maintain accreditation and insurance compliance, including document management. Manage invoicing, payroll, and financial reporting to ensure financial accuracy. Lead and mentor clinical and administrative staff, fostering a culture of collaboration and continuous development. Oversee the training and induction of new employees. Audit and review processes to drive continuous efficiency and improvement. Manage the patient journey, ensuring a smooth and compassionate experience. Oversee the sales process for both individual and corporate clients. Coordinate and manage relationships with business partners and contractors. Maintain and update critical practice management systems, including Hotdoc, Bright HR, Practice Hub, and Genie. Monitor safety, quality, and risk compliance in alignment with National Safety & Quality Health Service Standards. Assist with staff scheduling and absence management. Oversee the ordering process and stock take. Support the marketing team and contracted clinicians to enhance the clinic’s presence. About You You are an organised, empathetic leader with a passion for patient care and health care operations. Your ability to multi-task, mentor teams, and drive efficiency sets you apart. You possess a warm, professional, and proactive approach and thrive in a collaborative environment. Your Skills and Experience Proven experience in practice management or senior administrative roles in a health care setting. Strong financial management and reporting capabilities. Familiarity with medical terminology and health care systems. Excellent communication and interpersonal skills. Proficiency in modern health care software and a tech-savvy approach to operations. Ability to prioritise, multi-task, and problem-solve in a fast-paced environment. Experience in team leadership and staff development. Essential Requirements Current police check. Experience with Bright HR, Genie, Practice Hub, Hotdoc, Microsoft Office Suite, Adobe Suite, Loomly, and Trello is desirable however, not essential. The Ideal Candidate This role is ideal for a dynamic, energetic, and committed professional eager to lead and grow. A compassionate individual with a strong sense of integrity and service to the community will thrive in this environment. How To Apply If you’re ready to take on this exciting challenge and be part of a forward-thinking health care team, we’d love to hear from you! Apply today and make a difference in patient care. Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com
