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Administration and Business Support

Skilled administrators act as the cohesive force binding different departments together, ultimately contributing to improved decision-making and the overall well-being of individuals.

Welcome to the HPG page dedicated to Administration and Business Support recruitment. At HPG, we specialise in connecting exceptional professionals with rewarding healthcare jobs, including essential roles in administration and business support.

Our expert recruitment team focuses on finding top-tier talent for jobs in admin, ensuring our clients benefit from professionals who play a vital role in the efficient operation of their organisations. From administrative jobs that enhance accuracy and efficiency to business support roles that alleviate pressure across various departments and projects, we cover the full spectrum of administrative support.

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Are you looking for a fulfilling career in administration and business support within the healthcare sector? HPG is here to help you find the perfect opportunity. We offer a wide range of administrative jobs, from entry-level positions to advanced roles that require specialised skills and experience. Whether you're interested in working as an executive assistant, office manager, or project coordinator, we have the connections and expertise to match you with employers who value your skills and contributions.

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Meet our team of Recruitment Specialists:

Jobs in Administration and Business Support.

Administration and Business Support,Customer Service

Customer Service Representative

  • Frenchs Forest
  • $70000 - $75000 per annum

Biotechnology Company Permanent Role | $70,000 - $75,000 + Super | Attractive Benefits Location: Frenchs Forest, NSW 2086 On-site parking, plus easy access to public transport with bus stop directly outside About the Company: Join a passionate and well-established healthcare organisation dedicated to improving the health and well-being of the Australian community. Specialising in biotechnology solutions for patient surgeries, our client provides high-quality products and services that make a tangible difference in the lives of patients. If you're eager to grow and contribute to an industry that truly matters, this is the opportunity for you. About the Opportunity: In this role, you will play an essential part in managing customer service operations for your dedicated territory. You will work closely with the Customer Service Manager and a dynamic team of professionals. You’ll be responsible for managing consignment stock, processing customer orders, and handling customer inquiries, all while maintaining a high standard of service. The role will appeal to someone who brings experience and a strong desire to learn and grow within a supportive team and company culture. Duties: Process and manage customer orders within your assigned territory Manage consignment stock and ensure timely deliveries Handle customer inquiries via phone or email Provide support to both the customer service and clinical teams as required Collaborate with cross-functional teams to ensure seamless service delivery Skills and Experience: Proven customer service experience (preferably 2+ years) in a medical device, biotechnology or FMCG environment A bright disposition with a positive, can-do attitude Strong attention to detail and a mature approach to work Excellent verbal and written communication skills Solid time management skills and the ability to work efficiently under pressure Prior experience with Microsoft Office (2+ years) ERP system experience, MYOB literacy is preferable, but not essential A team-oriented mindset with the dedication to contribute to a positive workplace culture Culture: This organisation prides itself on fostering a supportive, inclusive, and collaborative team environment. As part of the team, you'll enjoy access to fantastic employee benefits including on-site massages, reduced gym membership, and regular team lunches.  A friendly, supportive workplace where you can make a real impact on patient care. The organisation values continuous learning and development, so you’ll receive tailored training to ensure you grow in your role and are confident in your responsibilities. How to Apply: If you are looking for a challenge and want to be part of a company that truly values its people, we’d love to hear from you. Click apply or contact Jane Nichols, Recruitment Consultant, at 02 8877 8714 for a confidential discussion. About Us: Healthcare Professionals Group recruit positions at all levels across biotechnology, medical devices, pharmaceuticals, and scientific companies. For more job opportunities in the healthcare sector, visit www.hpgconnect.com.

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Administration and Business Support,Customer Service

Customer Service Representative

  • Frenchs Forest
  • $70000 - $75000 per annum

Biotechnology Company Permanent Role | $70,000 - $75,000 + Super | Attractive Benefits Location: Frenchs Forest, NSW 2086 On-site parking, plus easy access to public transport with bus stop directly outside About the Company: Join a passionate and well-established healthcare organisation dedicated to improving the health and well-being of the Australian community. Specialising in biotechnology solutions for patient surgeries, our client provides high-quality products and services that make a tangible difference in the lives of patients. If you're eager to grow and contribute to an industry that truly matters, this is the opportunity for you. About the Opportunity: In this role, you will play an essential part in managing customer service operations for your dedicated territory. You will work closely with the Customer Service Manager and a dynamic team of professionals. You’ll be responsible for managing consignment stock, processing customer orders, and handling customer inquiries, all while maintaining a high standard of service. The role will appeal to someone who brings experience and a strong desire to learn and grow within a supportive team and company culture. Duties: Process and manage customer orders within your assigned territory Manage consignment stock and ensure timely deliveries Handle customer inquiries via phone or email Provide support to both the customer service and clinical teams as required Collaborate with cross-functional teams to ensure seamless service delivery Skills and Experience: Proven customer service experience (preferably 2+ years) in a medical device, biotechnology or FMCG environment A bright disposition with a positive, can-do attitude Strong attention to detail and a mature approach to work Excellent verbal and written communication skills Solid time management skills and the ability to work efficiently under pressure Prior experience with Microsoft Office (2+ years) ERP system experience, MYOB literacy is preferable, but not essential A team-oriented mindset with the dedication to contribute to a positive workplace culture Culture: This organisation prides itself on fostering a supportive, inclusive, and collaborative team environment. As part of the team, you'll enjoy access to fantastic employee benefits including on-site massages, reduced gym membership, and regular team lunches.  A friendly, supportive workplace where you can make a real impact on patient care. The organisation values continuous learning and development, so you’ll receive tailored training to ensure you grow in your role and are confident in your responsibilities. How to Apply: If you are looking for a challenge and want to be part of a company that truly values its people, we’d love to hear from you. Click apply or contact Jane Nichols, Recruitment Consultant, at 02 8877 8714 for a confidential discussion. About Us: Healthcare Professionals Group recruit positions at all levels across biotechnology, medical devices, pharmaceuticals, and scientific companies. For more job opportunities in the healthcare sector, visit www.hpgconnect.com.

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Administration and Business Support,Customer Service

Customer Care Representative

  • Macquarie Park
  • $65000 - $70000 per annum

Benefits:  12-month contract with an immediate start—stability and career growth! Be part of a company transforming healthcare through innovative medical devices. Your work directly supports life-changing medical treatments and surgeries. Collaborative, close-knit team with a strong sense of purpose. Onsite parking and easy access to public transport, hybrid working. About the Company Join a leading Medical Devices company at the forefront of healthcare innovation. This company plays a crucial role in delivering life-saving medical solutions, supporting hospitals, clinics, and healthcare professionals. With a strong reputation for excellence, they offer a dynamic, supportive, and mission-driven work environment. About the Opportunity As a Customer Service Representative, you won’t just be processing orders—you’ll be ensuring hospitals and healthcare providers receive the equipment they need to save lives. With elective surgeries increasing, your role will be pivotal in delivering seamless support to healthcare professionals. From managing urgent orders in SAP to maintaining accurate customer records, your work will directly contribute to patient care and better health outcomes. Duties:  Ensure critical medical devices reach hospitals and clinics on time. Update and manage sales orders and invoices in SAP with accuracy. Resolve customer queries efficiently to support smooth healthcare operations. Maintain data integrity to ensure compliance and efficiency. Work closely with internal teams to improve processes and enhance service. Keep detailed records to ensure seamless operations. Contribute to a fast-paced and meaningful work environment where every task has an impact. What You Bring to the Team: SAP experience is highly desirable —you’ll be handling key medical orders. Customer Service experience in Pharmaceutical, FMCG, or Healthcare. Previous experience in Administration or Data Entry. Strong communication skills—you’ll be working with medical professionals. A passion for making a difference in people’s lives through your work. Why This Role Matters: Every device you help deliver, every issue you resolve, and every order you process contributes to better patient outcomes, successful surgeries, and life-saving treatments. This is more than just a job—it’s a chance to make an impact in the healthcare industry. How to Apply: Click Apply or contact Jane Nichols, Divisional Manager, at 0288778714 for a confidential discussion.

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Administration and Business Support

Medical Administration

  • Rouse Hill
  • $25 - $28 per hour, Benefits: Regular set days on Monday, Tuesday and Thursday

Benefits  Work with a clinic that is proud to have long-standing team with a positive work culture  Monday, Tuesday and Thursday shifts available start time between 830am-5pm  Orientation and Training provided to see you thrive  Excellent work environment with low staff turn over  Be supported, every step of the way  The Clinic   This Cardiology practice has been in operations for more than  15 years with clinics operating across three locations in the Hills and Western Sydney District.  The clinic believes in teamwork, respect and creating a welcoming environment for both patients and staff. There is an opportunity for a dedicated medical administrator to be part of the team. The medical receptionist, will work across two sites located in the Hills district.  The days available include Monday, Tuesday and Thursday shifts.  This is an excellent job opportunity for a medical administrator who is keen to further progress their career in health care.  There is an abundance of learning opportunities and the role will provide you with a high level of job satisfaction.    The Position  The the devotion extends beyond just health care, it reaches the heart of the patient experience.  The practice is looking for a standout individual to be the face of the practice in a medical administration capacity and to join a highly motivated team of health care professionals.   Core Responsibilities: Work at the front of reception and serve as the first point of contact for the Clinic. Schedule patient appointments in person and on the phone. Guide the patient through the patient journey Address inquiries across various channels: phone and email.   Oversee appointment time lines and calendars. Guarantee punctual patient paperwork and payment processes. Work with the team to improve processes and patient satisfaction levels   Process Medicare Billings and liaise with other health care professionals     Ideal Candidate Traits: Very caring, compassionate and curious individual, that wants to learn and grow   Highly organised with an eye for detail  Embraces change and skillfully manages expectations. Maintains composure even under challenging situations. Embraces empathy Thrives in conversations and demonstrates emotional intelligence. A self-starter with an unwavering commitment to integrity.   Position Essentials: Available to work Monday, Tuesday and Thursday   Salary: up to 28  per hour plus super   Schedule: 8-hour shifts- 0830am-530pm     Experience Criteria: Proven experience in medical administration or medical reception or as a patient service officer  Experience process billings in the health care setting  How To Apply  If you’re passionate about patient care and have an interest in working in health care, please email Sandra Louey on slouey@hpgconnect.com or call Sandra on 0403039232 for more information. 

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