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Customer Service & Supply Chain Associate

Job description

Benefits
  • Start your career in Medical Devices, joining a scaling MedTech start up
  • Diverse role with strong cross functional training, exposing you to Customer Service, Supply Chain, Warehouse & Loan Kit experience
  • Located in Botany, full time on site.
  • $36 per hour + Super

 
 
About the company
They are an innovative MedTech company specializing in developing advanced solutions for foot and ankle surgeries. Their mission is to improve patient outcomes by providing cutting-edge medical devices and implants tailored specifically for foot and ankle conditions. With a focus on research, development, and collaboration with healthcare professionals, we deliver meaningful advancements in the field of Orthopaedic surgery.
 
 
About the opportunity
A great opportunity to launch your career in the MedTech within Medical Devices within Supply Chain or Customer Service, with a split between both functions.
Your primary responsibility will be to action emails from hospitals and sales reps Australia wide, processing orders in Netsuite for loan kits to be sent for surgery.
Having an investigative mindset is necessary when dealing with circumstances where surgical instruments need to be sourced from further afield for surgeries, as well as an ability to think on your feet and be proactive with changing priorities in urgent situations.
 
 
Duties
  • Processing orders and usage sheets for hospitals Australia wide.
  • Liaising closely with cross functions like field sales, warehousing.
  • Bookings with 3PL.
  • Investigating products for kits - sourcing surgical necessities from hospitals Australia wide.
  • Communicate daily with customers via email.

 
 
Skills and Experience
  • Exceptional communication skills, both written and verbal, with internal and external stakeholders.
  • Strong eye for detail, ensuring accuracy for orders processed for surgeries.
  • Ability to investigate and problem solve.
  • Must be agile and adaptable to changing priorities as needed.
  • Strong attention to detail and multi-tasking ability.

 
 
Culture
Join a growing team passionate about enhancing clinical patient outcomes with innovative technology. Everyone works closely together in a collaborative manner contributing to each colleagues success.
 
How to Apply
Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772  or 0488 808 797 for a confidential discussion.
 
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

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