- Salary$70,000 + Super + Bonus
- LocationLane Cove
- Job type Full Time
- DisciplineCustomer Service
- ReferenceBH-40847-1
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Customer Service Representative
Job description
Benefits
Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.
About the opportunity
Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career.
Duties
A company with a global presence with a warm and close-knit supportive team environment.
How to Apply
Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523 for a confidential discussion.
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com
- Be a part of a global medical device organisation
- Permanent role opportunity located in the heart of Lane Cove
- $70,000 + super + bonus
- Parking on-site
- Employee rewards program
- WFH one day per week after probation
Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.
About the opportunity
Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career.
Duties
- Provide a high level of Customer Service
- Order fulfillment
- Managing customer expectations and investigation of orders
- Support field personnel
- Manage consignment stock
- Ensure complaints are resolved quickly and expertly, and escalated when required
- Manage state based accounts
- Answer high volume emails
- Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation
- Strong attention to detail and multi-tasking ability
- High attention to detail
- Experience providing technical knowledge
- High level of communication skills, both written and verbal
A company with a global presence with a warm and close-knit supportive team environment.
How to Apply
Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523 for a confidential discussion.
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com