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Customer Service Representative

Job description


Benefits
  • Paying $65,000 - $70,000 + Super
  • Training and development provided
  • Great working culture in medical device industry 
  • Located in Macquarie Park 


About the company
 
A global medical device company, manufacturing and supplying hearing devices. A market leader impacting patients lives. Located in Macquarie Park, an patient outcome focused offers growth and development and a positive culture.
 
About the opportunity
 
In your new customer service role you will report directly to the Customer Service Manager. In your new job you will be required to talk directly with healthcare professionals and patient's. High level of communication, previous order processing skills are required. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally.
 
Duties
 
Your daily duties would include:
  • Raising cases and processing orders
  • Talking direct to medical professionals
  • Maintain communication across manufacturing, inventory sales and customer service
  • Talking direct to patients when required, being the first point of contact
Skills and Experience
  • At least two year in a Customer Service Representative role in the Pharmaceutical and Medical industry or out of industry order processing experience
  • Strong communications skills and attention to detail
  • Computer literate with experience with Internal processing 

Culture 
Customer Service team is the engine room of the organisation, lead by a supportive and enthusiastic manager, this has created a positive and supportive environment. Your ability to influence continuous improvement is welcomed. The organisation is proud to be impacting patients lives through the power of sound.
 
How to Apply
 
Click apply or contact Jane Nichols, Divisional Manager on 0288778714 for a confidential discussion.

About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com