Customer Service Representative
- Frenchs Forest
- Salary:$70000 - $75000 per annum, Benefits: + Super
- Salary$70000 - $75000 per annum, Benefits: + Super
- LocationFrenchs Forest
- Job type Full Time
- DisciplineCustomer Service
- ReferenceBH-41908-1
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Customer Service Representative
Job description
Benefits
About the company
Be part of a global medical technology company located in Frenchs Forest. Our client looks to provide world class service and effective treatments quickly, sustainably, and economically to provide the best level of service possible enhancing the quality of life to customers all over the world.
About the opportunity
Join a small team where your main responsibility will be managing cases and bookings for Australian hospitals, communicating mostly with Hospital reps and the hospitals themselves. Extensively utilising SAP & Outlook, you will accurately input information, create invoices and create calendar bookings to manage the delivery and distribution of products. There is a low volume of phone call enquiries as well.
Duties
Skills and Experience
Culture
A great organisation to be a part of, the team is small - and every member has a critical value to add to the business.
Working environment is engaging and hard working - fantastic team and organisation to be a part of.
How to Apply
Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772 for a confidential discussion.
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com
- Work within a global corporate healthcare company
- Located in Frenchs Forest, 2086
- Parking on site
- Hybrid working model once fully trained - 2 days WFH.
About the company
Be part of a global medical technology company located in Frenchs Forest. Our client looks to provide world class service and effective treatments quickly, sustainably, and economically to provide the best level of service possible enhancing the quality of life to customers all over the world.
About the opportunity
Join a small team where your main responsibility will be managing cases and bookings for Australian hospitals, communicating mostly with Hospital reps and the hospitals themselves. Extensively utilising SAP & Outlook, you will accurately input information, create invoices and create calendar bookings to manage the delivery and distribution of products. There is a low volume of phone call enquiries as well.
Duties
- Manage bookings for hospitals in Outlook calendar and Excel
- Accurately create invoices in SAP
- Liaise with cross-functional teams - warehousing and sales reps
- Take inbound phone calls and enquiries
Skills and Experience
- SAP experience is necessary - please do not apply if no prior experience with SAP ERP
- Strong understanding of Microsoft suite ( especially Excel, SharePoint & Outlook)
- High attention to detail
- Ability to work autonomously and as part of a team
- Necessity to be agile and pivot according to business needs
- Need to be able to commute to Frenchs Forest 5 days per week
- Ability to problem solve & investigate.
- Clear and concise written and verbal communication skills
Culture
A great organisation to be a part of, the team is small - and every member has a critical value to add to the business.
Working environment is engaging and hard working - fantastic team and organisation to be a part of.
How to Apply
Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772 for a confidential discussion.
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com