Benefits 

• Work with a clinic that is proud to have long-standing team with a positive work culture 
• Monday, Tuesday and Thursday shifts available start time between 830am-5pm 
• Orientation and Training provided to see you thrive 
• Excellent work environment with low staff turn over 
• Be supported, every step of the way 

The Clinic  

This Cardiology practice has been in operations for more than  15 years with clinics operating across three locations in the Hills and Western Sydney District.  The clinic believes in teamwork, respect and creating a welcoming environment for both patients and staff. There is an opportunity for a dedicated medical administrator to be part of the team. The medical receptionist, will work across two sites located in the Hills district.  The days available include Monday, Tuesday and Thursday shifts.  This is an excellent job opportunity for a medical administrator who is keen to further progress their career in health care.  There is an abundance of learning opportunities and the role will provide you with a high level of job satisfaction.   

The Position 

The the devotion extends beyond just health care, it reaches the heart of the patient experience.  The practice is looking for a standout individual to be the face of the practice in a medical administration capacity and to join a highly motivated team of health care professionals.  

Core Responsibilities:

• Work at the front of reception and serve as the first point of contact for the Clinic.
• Schedule patient appointments in person and on the phone.
• Guide the patient through the patient journey
• Address inquiries across various channels: phone and email.  
• Oversee appointment time lines and calendars.
• Guarantee punctual patient paperwork and payment processes.
• Work with the team to improve processes and patient satisfaction levels  
• Process Medicare Billings and liaise with other health care professionals  

 
Ideal Candidate Traits:

• Very caring, compassionate and curious individual, that wants to learn and grow  
• Highly organised with an eye for detail 
• Embraces change and skillfully manages expectations.
• Maintains composure even under challenging situations.
• Embraces empathy
• Thrives in conversations and demonstrates emotional intelligence.
• A self-starter with an unwavering commitment to integrity.

 
Position Essentials:

• Available to work Monday, Tuesday and Thursday  
• Salary: up to 28  per hour plus super  
• Schedule: 8-hour shifts- 0830am-530pm  

 
Experience Criteria:

• Proven experience in medical administration or medical reception or as a patient service officer 
• Experience process billings in the health care setting 

How To Apply 

If you’re passionate about patient care and have an interest in working in health care, please email Sandra Louey on slouey@hpgconnect.com or call Sandra on 0403039232 for more information.