Benefits  

• Charming prestigious Medical Specialist Practice Clinic 
• Patient Service Officer/Medical Administrator/Medical Reception 
• Be involved in a range of duties to include marketing/administration/ and input to daily operations 
• Scope to learn and progress your career 
• Centrally located with access to trams, trains and busses 
• Monday to Friday, 8:00 AM – 5:00 PM 38 hour work week with occasional later finishes for GP nights or up and coming conferences 

About The Clinic:

This clinic is a small, family-run Cardiology Practice offering high-end, personalised care with a modern touch. The practice has a standout reputation and it is built on providing exceptional service to patients.  A vacancy has become available for a friendly, service-oriented individual to join their intimate team. The person filling this role will be the face of our practice and a cornerstone in maintaining a high standards of patient care.

Key Responsibilities:

• Provide front-line administrative and reception support to three cardiologists.
• Answer phone calls, manage patient inquiries, and ensure all interactions align with our service standards.
• Book and monitor clinic appointments, ensuring efficient scheduling for 10-12 patients daily.
• Make outbound calls for appointment coordination and follow-ups.
• Process patient billings using Genie software and handle payments (EFT, credit card, cash).
• Prepare invoices, issue receipts, and manage Medicare claims.
• Ensure the readiness and cleanliness of the reception area and consulting rooms.
• Perform opening and closing duties of the clinic daily.
• Manage patient records, collate information packages, and provide administrative support as needed.

What We’re Looking For:

• Previous experience in medical administration, particularly in a medical specialist practice 
• Strong interpersonal skills, emotional intelligence, and a friendly, welcoming demeanour.
• Exceptional time management, organisational skills, and the ability to multitask.
• Familiarity with Genie software or similar medical management systems.
• A positive attitude towards learning, as training and development will be provided.
• Ability to work independently as the sole person on the front desk while also being a strong team player.

How to Apply 

If you are a dedicated and friendly professional with experience in a medical setting, and you’re ready to take on a key role in a practice that values quality care, we’d love to hear from you!

Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com