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Practice Manager

Job description


Benefits  
  • Purpose-Driven Work – Be part of a team that prioritises patient care and operational excellence
  • Work-Life Balance – Enjoy a supportive environment that values your well-being.
  • Career Growth – Develop your professional skills and grow with a respected practice.
  • Convenient Location – North Shore, a thriving health care hub 
Join a Leading Integrated Medical Specialist Clinic

A vacancy has become available for a practice manager who is passionate about delivering unparalleled patient care.  This practice management vacancy is suited to a IT tech savvy professional that enjoys making a meaningful impact in healthcare.  

About The Practice.

This clinic is at the forefront of specialist medical care, offering state-of-the-art technology and a highly regarded team of specialist doctors and allied health professionals. The clinic is dedicated to delivering unparalleled patient care, and the Practice Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the clinic. This role also provides opportunities for managing projects aligned with the clinics' growth plans.


Key Responsibilities
  • Oversee all day-to-day operations, ensuring a seamless experience for patients, clinicians, and administrative staff.
  • Maintain accreditation and insurance compliance, including document management.
  • Manage invoicing, payroll, and financial reporting to ensure financial accuracy.
  • Lead and mentor clinical and administrative staff, fostering a culture of collaboration and continuous development.
  • Oversee the training and induction of new employees.
  • Audit and review processes to drive continuous efficiency and improvement.
  • Manage the patient journey, ensuring a smooth and compassionate experience.
  • Oversee the sales process for both individual and corporate clients.
  • Coordinate and manage relationships with business partners and contractors.
  • Maintain and update critical practice management systems, including Hotdoc, Bright HR, Practice Hub, and Genie.
  • Monitor safety, quality, and risk compliance in alignment with National Safety & Quality Health Service Standards.
  • Assist with staff scheduling and absence management.
  • Oversee the ordering process and stock take.
  • Support the marketing team and contracted clinicians to enhance the clinic’s presence.

About You

You are an organised, empathetic leader with a passion for patient care and health care operations. Your ability to multi-task, mentor teams, and drive efficiency sets you apart. You possess a warm, professional, and proactive approach and thrive in a collaborative environment.

Your Skills and Experience
  • Proven experience in practice management or senior administrative roles in a health care setting.
  • Strong financial management and reporting capabilities.
  • Familiarity with medical terminology and health care systems.
  • Excellent communication and interpersonal skills.
  • Proficiency in modern health care software and a tech-savvy approach to operations.
  • Ability to prioritise, multi-task, and problem-solve in a fast-paced environment.
  • Experience in team leadership and staff development.
Essential Requirements
  • Current police check.
  • Experience with Bright HR, Genie, Practice Hub, Hotdoc, Microsoft Office Suite, Adobe Suite, Loomly, and Trello is desirable however, not essential.

The Ideal Candidate

This role is ideal for a dynamic, energetic, and committed professional eager to lead and grow. A compassionate individual with a strong sense of integrity and service to the community will thrive in this environment.

How To Apply  

If you’re ready to take on this exciting challenge and be part of a forward-thinking health care team, we’d love to hear from you!
Apply today and make a difference in patient care.  Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com