Benefits 

• Work with a fantastic team in world leading company  
• $40 - 45 per hour + Super  
• Ongoing temporary position 
• Supply Chain oriented role
• Hybrid working model 
• North Sydney location 

  
About the company 
Be part of a global pharmaceutical company operating across the globe located in North Sydney 2060. Our client looks to provide world class service and effective treatments quickly, sustainably, and economically to provide the best level of service possible enhancing the quality of life to customers all over the world. 
  
About the opportunity 
In your new customer service representative role, you collaborate with internal and external stakeholders to identify, plan, implement and deliver solutions for optimal customer experience and care. You will be required to have excellent communication skills and ability to work independently. Ability to problem solve and work cohesively with 4PLs, Australian hospitals, and accounts. Be genuinely committed to customer satisfaction and you will grow and advance your career. 
  
Duties  

• Answer phone calls and emails  
• Liaise with cross-functional teams  
• Order entry through SAP 
• Execute order to cash activities for all customer order types 
• Maintaining relationships  
• Engage with customers and report enquires and adverse reactions 
• Product knowledge 
• Process credit claims and returns 

  
Skills and Experience 

• Previous experience in customer service in a pharmaceutical, biotechnology or FMCG organisation  
• SAP experience is essential  
• Strong attention to detail and multi-tasking ability  
• High attention to detail 
• Ability to problem solve 
• Clear and concise communication skills 

  
Culture 
Working environment is engaging and hard working - fantastic team and organisation to be a part of.  
  
How to Apply
Click apply or contact Kelly-Ann Pedersen, Recruitment Consultant on  02 8877 8772  for a confidential discussion.
 
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.

•  Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;

• Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs
•  Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;
•  Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing