Maddy Rhodes-Laird

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Maddy Rhodes-Laird

Senior Recruitment Consultant - Business Support

I focus on HR, Finance, Customer Service, Warehouse/logistics, Engineering & IT.

The roles I work on include:

HR: HR Manager, Talent Acquisition.
Finance: AR,AP, Payroll Manager, Payroll Officer, Finance Director ectCustomer Service: Customer Service Representative, Customer Service Team Leader.
Warehouse/Logistics: Warehouse Manager, Forklift Driver, Pick pack, Logistic Team Leader.
Engineering: Field Service Engineer, Validation Engineering, Chemical Engineer.
IT: Computer Systems Manager, Network Architect, IT Coordinator.

I have dedicated myself to shaping meaningful career trajectories in healthcare. With a Bachelor of Science in Psychology, I understand candidate behaviors intimately. When you work with me, you can expect unwavering support, honesty, and a genuine interest in realizing your aspirations.

Several aspects of the healthcare industry have captured my attention, including the opportunity to make a tangible impact on the health and well-being of Australians and beyond. I am drawn to the rich diversity of candidates and the chance to engage with a broad range of professionals. Additionally, I find the unique and challenging roles that healthcare offers particularly compelling.

Specialising in

Jobs by Maddy Rhodes-Laird.

Customer Service

Customer Service Representative

Melbourne
$40 per hour

Benefits Be a part of a global medical device organisation. 6 month contract $40 per hour + Super Parking on site Honest flexible working arrangement. About the company Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world. About the opportunity Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices & consumables to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career. Duties Provide a high level of Customer Service to internal and external stakeholders Order fulfillment using SAP Managing customer expectations and investigation of orders Support field personnel Ensure complaints are resolved quickly and expertly, and escalated when required Ability to work in a high pressured environment and have a good understanding of the urgency needed within the industry Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation SAP or similar ERP system experience is required for this position Experience with loan kits highly valued Strong attention to detail and multi-tasking ability Culture Fantastic team leadership, with low turnover in staff. Team is engaging and hard working - fantastic team and organisation to be a part of. How to Apply Click apply or contact Maddy Rhodes-Laird, Senior Recruitment Consultant on 03 9938 7101 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com

COMBINED EXPERIENCE

At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.