HPG Healthcare Recruitment Specialists in Australia

OUR EXPERTISE

Permanent

We source the ideal team member to fill a permanent salaried position within your business to ensure continuity and success.

Executive

Our networks include highly specialised professionals for senior management and executive roles. It's this expertise that gives your business the competitive edge.

Contracting

We source and payroll flexible labour solutions for your periods of peak activity; specialised projects; gaps in your workforce; and when you need staff to hit the ground running.

WHAT WE CAN DO FOR YOU

For job seekers

GROW

YOUR

CAREER

HPG will guide you through the job seeking process and ensure you receive the best outcome. Changing your job now is the next step to furthering your career and fast-tracking your goals.

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For employers

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YOUR

TEAM

Our recruitment experts have the best networks and candidates to fill your permanent, executive and contracting needs now. Build your business with us. It's a partnership and it's a long term one!

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OUR TEAM OF EXPERTS

Meet the Team

OUR VALUES

Knowledge

Our culture at HPG is to acquire and share knowledge, so that others succeed and contribute to improved outcomes for everyone.

Connectivity

Connectivity is at the core of success. We connect with everyone, all the time - our colleagues, our candidates and our clients, and share plans, ideas and aspirations.

Trust

We value trust in all our relationships, embracing different working styles; cultures; and ways of thinking. Trust is vital as we all work towards the common goal of ‘Enhancing Lives’.

FEATURED JOBS

Sales

Clinical Account Manager

Surry Hills
Competitive

The Benefits: Market-leading long-acting therapy Agile, high-growth specialty pharmaceutical environment Full Territory Key Account Manager ownership Strong global pipeline and clinical evidence Make a meaningful impact in a complex, chronic care setting Highly supportive manager Collaborative national team Permanent, full-time position with professional development About the Company: Our client is a specialty pharmaceutical organisation focused on advanced, long-acting treatment technologies designed to improve outcomes in chronic, high-needs patient populations. With a rapidly expanding presence across Australia, the business is known for its agility, strong clinical evidence base, and commitment to delivering innovative therapies that streamline care, reduce treatment burden, and enhance continuity for vulnerable patient groups. Their national team is growing, supported by a robust development pipeline and global activity. The Role: Because of you… patients with complex conditions will gain easier access to an innovative long-acting therapy that improves care continuity and clinical outcomes. As a Hybrid Pharmaceutical Representative in NSW, you will drive adoption, expansion, and sustained use of a market-leading long-acting injectable treatment across GP practices, specialists, community health services, pharmacists, and correctional health teams. This is a strategic, commercially focused role requiring strong account planning, clinical conversation capability, and confidence navigating healthcare environments where treatment barriers and stigma can influence access pathways. You will operate as a true partner to your customers, influencing behaviour change and uncovering new opportunities. Key responsibilities include: Identify, activate, and support new prescribers Cultivate strong, trust-based relationships across primary, specialist, and community health Promote the therapy ethically and effectively through high-quality clinical and commercial conversations Develop and execute detailed quarterly territory plans Expand treatment pathways and improve access across NSW Investigate GP and community opportunities to uncover untapped patient cohorts Support clinicians in identifying and managing suitable patients Address barriers, support change, and guide best-practice treatment models Collaborate effectively with national colleagues and cross-functional teams Represent the brand at conferences and educational events Skills & Experience Proven experience in Ausralian pharmaceutical, specialty or complex therapy sales Proven success driving GP engagement and territory development Experience in CNS, mental health, chronic disease, pain, or similar settings, highly regarded Strong strategic account management capability Ability to identify, activate, and convert new prescribers High emotional intelligence and comfort working in sensitive therapy environments Exceptional relationship-building and influencing ability Commercially astute with strong planning and organisational skills Tertiary qualifications in business, science, or related fields, highly regarded NB: Australian working rights required. Sponsorship is not on offer How to Apply: Click Apply or contact Natalia Fiocca – Divisional Manager, Sales, Marketing & Analytics – on 0488 807 443 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com

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Sales

Commercial Lead

Melbourne
Base + Car + Super + Uncapped Incentives

About the company Global research-driven medicinal cannabis organisation with operations spanning multiple continents. Partnering exclusively, the company is recognised for its commitment to quality, innovation, and patient access - delivering consistent, high-value therapies that support prescribers, pharmacists, and patients alike. With a strong international supply chain and established Australian partnerships, this organisation is entering an exciting phase of growth and product expansion. About the opportunity As Commercial Lead - Australian Market, you will play a key role in driving national sales growth and market development within the medicinal cannabis sector. Reporting to the Global Head of Commercial, this position is suited to a driven, commercially and relationship-focused professional who thrives on autonomy and strategic influence. You will: Identify and convert new prescriber, clinic, and pharmacy partnership opportunities Negotiate and manage commercial agreements and ongoing account relationships Contribute to go-to-market planning and future product roadmap discussions Conduct educational and commercial presentations across key customer groups Collaborate with distribution and marketing partners on national launch initiatives Provide data-driven reporting on sales performance and customer engagement Act as a trusted advisor within the prescriber network, ensuring quality customer experiences Skills and Experience Required Proven experience within Australia’s medicinal cannabis industry Strong understanding of SAS-B / AP frameworks and patient access models Established relationships with prescribers, clinics or pharmacies Commercially astute with strong negotiation and communication skills Highly organised with the ability to manage pipelines and performance metrics Entrepreneurial mindset with a proactive, self-directed approach Ability to travel nationally for meetings and customer visits Relevant tertiary qualifications in business, science or healthcare advantageous Why this opportunity is right for you You’re motivated by the opportunity to shape a growing medicinal cannabis business in Australia You’re commercially driven and passionate about healthcare innovation You’re skilled at building long-term partnerships based on trust and clinical value You value autonomy, accountability, and visible impact in your role You’re excited by the prospect of career progression to establish a team in a fast-expanding market BB: Australian working rights required (no sponsorship on offer). How to Apply Click Apply or contact Natalia Fiocca – Divisional Manager, Sales, Marketing & Analytics – on 0488 807 443 for a confidential discussion. About us Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare: Commercial Recruitment – Marketing, Sales, Analytics, Clinical Support & Education, Government and External Affairs Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing For more job opportunities, visit www.hpgconnect.com

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Marketing

Senior Brand Manager

Sydney
$140000 - $165000 per annum, Benefits: Car, super & bonus

The Benefits Market leading brand Juicy pipeline Global Pharmaceutical leader Varied Traditional & Digital projects Multi-faceted role Varied customer base Fast paced & dynamic role High performing team; partner with the best! Endless long term career options About the Company: With a rich pipeline across varied therapeutic areas, an existing portfolio of market leading brands and a well reputed this culture; this organisation is an 'Employer of Choice' and is definitely one that you want to be a part of! About the opportunity This Senior Brand Manager position joins a high performing & collaborative team and is tasked with driving exceptional business results for the market leading brands within their largest portfolio. Your innovative ideas will be welcomed. Your tactical & strategic expertise will be valued. Your ability to engage & manage cross functional stakeholders will be the key to unlocking ample development opportunities. Duties Drive the development & implementation of marketing & brand plans Partner with cross functional stakeholders to develop & implement local strategies Develop marketing materials, programs, & actions that will support the Field Sales team Deliver impactful OCX projects Uphold company values of collaboration, patient-centricity and integrity Skills and Experience Relevant Tertiary qualification Pharmaceutical Marketing experience ess. Previous Pharmaceutical Sales experience adv. Launch experience adv. Digital Marketing skills adv. Displayed learning agility & flexibility Collaborative & team player mentality ess. Strong analytics capabilities How to Apply: Click apply or contact Marion Ludeking, Divisional Manager at mludeking@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com

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General Practice

General Practitioner | South Melbourne | Integrative Medicine

South Melbourne
$400000 - $450000 per annum

Highlights: Opportunity for a GP with an interest in Integrative medicine to join an established clinic Flexible hours and roster arrangements to suit your lifestyle, including part-time options. A warm, community-focused clinic with a unique charm, including the friendly company of two beloved clinic dogs. Benefits: Private billing structure offering 70% of billings, potential daily earnings of $2500-$3000. Full-time nurse support dedicated to Chronic Disease Management (CDM) five days per week. Comprehensive allied health services on-site, including IV infusions for iron, vitamins, and antibiotics. Beautifully lit consultation rooms with natural light and large windows, fostering a positive work environment. No walk-ins, 100% appointment-based practice offering flexibility in consultation duration. About the Clinic: This South Melbourne clinic has grown rapidly over the past two years, with a strong reputation in the local community. Takes an evidence-based approach, combining general and functional medicine, with a focus on individualized care and practitioner-only supplements when appropriate. The clinic environment is warm and welcoming, valued by both the local community and staff. Unique atmosphere with two friendly dogs, (Golden Retriever) and (Bernese Mountain Dog), adding to the clinic's charm and personality. Operates Monday to Friday, 8:30 am - 4:00 pm, and Saturdays, 8:00 am - 12:00 pm, with Sunday and public holidays off. How to Apply: Click apply or contact Sharon Farrell Senior Consultant on 02 8877 8701 for a confidential discussion. About me While working with me, you can expect transparency to ensure the correct interpretation of your needs and security that the roles presented are right for you. I uphold the strictest of confidentiality and professionalism in all relationships to ensure your peace of mind.

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General Practice

General Practitioner | Highgate Hill | Private Billing

West End
$350000 - $400000 per annum

Long standing inner Brisbane practice with strong private billing demand, excellent nursing support and a diverse, engaged patient community. Highlights Private billing clinic Specialist trained nursing support Flexible roster, choose your own roster About the Role Vacancy created after a part-time GP retired Private billing clinic - $90 standard consultation AGPAL accredited Procedural support available for skin and general procedures Telehealth and home visits offered at GP discretion About the Clinic Clinic operated for around 20 years, lead GP practising on-site Four GPs on site Two registered nurses plus one casual nurse Five consulting rooms in a stand-alone, street-facing building Well equipped for procedural medicine including skin work Pathology on-site, plus visiting exercise physiologist and psychologist Best Practice, Cubiko and Medical Objects Open Monday to Friday, 8am - 5pm and Saturday 8am - 12pm About the Area Located in Highgate Hill, minutes from West End, South Brisbane and the Southbank precinct. Surrounded by cafes, shops, parks, libraries and cultural venues. Close to Mater Mothers, Mater Private, PA Hospital and Queensland Children’s Hospital. Schools nearby include St Ita’s Primary, Brisbane State High, Somerville House and St Laurence’s College. Patient base includes elderly patients, young families and professionals. How to Apply Contact Maddy Byrnes, Senior Consultant on 02 8877 8703 or mbyrnes@hpgconnect.com for a confidential conversation. What You Can Expect Your application is treated confidentially. You’ll receive opportunities tailored to your goals, clinical interests and preferred working style.

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General Practice

General Practitioner l Cleveland l 100% private billing

Cleveland
$0 - $500000 per annum

Modern bayside clinic offering strong private billing demand, excellent support and a collegial GP led environment. Highlights Guarrantee and relocation support available GPs gross $30K–$60K per month Flexible roster, choose the hours that suit you best About the Role Vacancy created due to patient demand and service expansion 100 percent private billing model Doctors currently gross between $30K and $60K per month depending on hours and clinical mix Ownership and shareholder pathways available for long term GPs Core hours Monday to Friday 7.30am to 5pm or 5.30pm, Saturday 7.30am to 12pm About the Clinic Privately owned and GP led, well established private group Six GPs supported by two registered nurses and four receptionists Core hours Monday to Friday 7.30am to 5pm or 5.30pm, Saturday 7.30am to 12pm Onsite dietitian and physiotherapist Best Practice, Cubiko, Primary Sense and BetterConsult available Modern consulting and treatment rooms with high quality equipment Designed for smooth patient flow and a comfortable practitioner experience About the Area Located in Cleveland, 30 minutes from Brisbane CBD and close to Woolworths, cafes, pharmacy and transport. Five minutes from Redland Public and Mater Private Hospitals. Easy access to Moreton Bay, local islands, beaches, schools and shopping precincts. How to Apply Contact Maddy Byrnes, Senior Consultant on 02 8877 8703 or mbyrnes@hpgconnect.com for a confidential conversation. What You Can Expect Your application is handled confidentially. You'll receive opportunities tailored to your goals, interests and preferred working style.

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General Practice

Generral Practitioner l Gladstone l MM5

Queensland
Competitive

Coastal community practice offering strong support, excellent billings and a relaxed lifestyle only 30 minutes from Gladstone. Highlights 70% of predominantly private billings DPA location suitable for GPs under moratorium Supervision may be available About the Role Vacancy due to significant patient demand Immediate start available, be fully booked from day one Standard consult $85 Full time or part time roster options Ideal for VR GPs seeking coastal living Accredited GP supervisors encouraged, with additional incentives for supervision About the Clinic Well established practice with a strong reputation in the community Supportive, modern and well structured environment Five experienced GPs 3FTE nursing support and experienced reception team Best Practice, Cubiko and HotDoc Modern consult rooms, fully equipped treatment room Mixed billing model with reliable demand and fast list growth About the Area Gladstone offers a relaxed coastal lifestyle with beaches, parks, water sports and outdoor living. Close to Gladstone for schools, shopping and major amenities. Diverse patient base including families, working adults, seniors and long term locals. How to Apply Contact Maddy Byrnes, Senior Consultant on 02 8877 8703 or mbyrnes@hpgconnect.com for a confidential conversation. What You Can Expect Your application is handled confidentially. You’ll receive opportunities tailored to your goals and preferred lifestyle.

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Administration and Business Support

Customer Service Admin

St Leonards
$33 per hour

Benefits St Leonards location. Agile and inclusive work culture 5 days In office Work with a global dental leader The Company The client is a global medical device business specializing in category breaking orthodontic solutions, leveraging digital technology to deliver customized, discreet dental treatments. It operates primarily through partnerships with orthodontists and dentists, targeting both adults and teens seeking aesthetic dental corrections. The Role Join our customer service team and play a key role in supporting both our customers and the sales function. This is a short term 5-8 week contract to consolidate and implement promotions on Sales Orders. Duties Order confirmations and input of promotions to align with monthly deals. Collaboration with Sales, Logistics, and Operations. Skills & Experience Systems aptitude – comfortable with SAP, Salesforce, Teams, phone and web-based platforms, but not necessary Detail-focused – accuracy is key across orders, documentation, and follow-up Data Entry - good data entry experience with an eye for accuracy and efficiency. How to Apply Kelly-Ann Pedersen, Senior Recruitment Consultant will be addressing your application. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing

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Clinical Research

Site Medical Director

Sydney
Competitive salary package

Benefit Opportunity to shape and optimise clinical trial delivery Work with a high performing organisation committed to world health Collaborative and forward-focused team environment About the company This organisation is dedicated to improving global health outcomes by expertly managing clinical trials and accelerating medical advancements. Operating with high standards across medical, operational and quality functions, the business is known for delivering efficient, participant-focused research across a broad portfolio of therapeutic areas. About the opportunity This is a strategic and hands-on leadership role where you will oversee medical operations at site level, ensuring trials run safely, smoothly and to the highest standard. As a central link between clinical teams, PIs, management, CRO partners and participants, you’ll shape operations, guide medical staff, and contribute directly to business performance and trial success. The role suits someone who enjoys both the clinical and operational sides of research and who thrives in a fast growing, quality driven environment. Duties • Oversee all medical operations, ensuring efficient and compliant site delivery • Act as the senior medical leader on site, supporting PIs, nurses and medical staff • Review, implement and uphold clinical SOPs, guidelines and controlled documents • Allocate staffing and resources to meet study requirements and optimise workflows • Partner with Operations and Nursing leadership on financial stewardship and service delivery • Drive quality standards including staff training, development and performance oversight • Ensure participant safety across all activities including infection control and adverse event response • Foster strong communication with internal teams, CROs, sponsors and external stakeholders • Support recruitment of medical and administrative staff and contribute to workforce planning Skills and Experience • Medical degree with AHPRA registration • Background in clinical trials or research • At least 3 years of management experience within a clinical or research environment • Strong leadership capability with a solution focused, operational mindset • Ability to manage workflow, anticipate study needs and maintain high quality standards • Confident communicator with the ability to influence, collaborate and drive site performance Culture You’ll be joining an organisation that values teamwork, transparency and continuous improvement. The environment is supportive, energetic and always looking for new ways to raise standards in clinical research while keeping participant experience at the centre. How to Apply Ready to take the next step? Click apply or contact Gemma Staddon on gstaddon@hpgconnect.com or Eve Cooke on ecooke@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare including: Medical Affairs and Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations and Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, HR, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing

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Accounting and Finance

Senior Accountant

Pymble
$70 - $73 + Super + Bonus

Benefits... 9 month contract (hourly rate) Retention bonus upon successful completion of the 9-month contract Hybrid working environment (3 days in the office) Offices based in Pymble, 2073 Free parking onsite Accredited 'Great Place to Work' employer About the company... Join a growing global pharmaceutical leader, committed to advancing therapies that make a meaningful difference for patients living with rare diseases. Their Australian division is focused on strategic expansion and is known for encouraging agility, innovation, and high-impact work. About the opportunity... An exciting opportunity has arisen for an experienced Senior Accountant to join the team on a 9-month contract, commencing Jan 2026. This is a role, created to support a major global ERP transformation project. You'll play a vital part in ensuring the continuity and accuracy of finance operations across the ANZ business, reporting to senior finance leadership and collaborating with both local and offshore teams. In this role you will... Lead Accounts Payable, Accounts Receivable, and month-end close activities Liaise daily with an offshore shared service centre for finance operations Review balance sheet reconciliations and ensure compliance with month-end deadlines Support the preparation and lodgement of BAS and annual FBT returns Oversee credit reviews, order release approvals, and debtor management Act as the key liaison for the external audit process Collaborate with third-party logistics and supply chain finance partners Act as the point of contact for finance related queries from internal stakeholders Ensure timely and accurate reporting to global stakeholders In this role you'll need... 5+ years’ accounting experience within pharmaceutical and/ or healthcare, or FMCG Worked with outsourced/shared service finance models CA/CPA qualified or studying Strong Excel skills and familiarity with ERP systems Experience with Concur (advantageous) Proactive communicator with strong stakeholder and time management skills Culture... This organisation promotes a collaborative, high-performing and supportive environment where initiative is valued and people are empowered to succeed. You’ll work alongside experienced professionals who are approachable and team-oriented. The culture values transparency, curiosity, relationship-building, and adaptability. How to apply... Your application will be reviewed by Francesca Strange, Specialist Manager. About Healthcare Professionals Group... Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com.

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Administration and Business Support

Sales & Marketing Coordinator

Blacktown
$43.50 - $48.70 + Super per hour

Benefits... 12-month contract (leave accrued) Hybrid working arrangement Offices located in Blacktown, 2148 Join a global leader known for innovation and high-quality products Work closely with cross-functional teams in a collaborative environment Opportunity to gain experience across marketing operations, product management, and sales support About the Company... This organisation is a global industry leader specialising in scientific, technical, and manufacturing solutions. With a strong presence across Asia-Pacific, the company is known for its commitment to excellence, innovation, and improving outcomes across several specialised sectors. About the Opportunity... A newly created 12-month contract role exists for a Sales and Marketing Coordinator to support the ANZ. This stand-alone position plays a critical part in ensuring business continuity, supporting the sales function, and coordinating product and marketing processes during a period of growth. You’ll be the primary sales and marketing support for ANZ, working closely with regional teams and receiving full training and ongoing guidance from the APAC marketing leader. What You’ll Be Doing... Coordinating new SKU creation and ensuring accurate product and pricing data Managing pricing updates and addressing queries from the sales team Supporting rebranding initiatives across collateral, packaging, and labels Liaising with cross-functional stakeholders including supply chain, manufacturing, finance, and sourcing Processing payments, tracking marketing spend, and assisting with vendor setup Providing responsive day-to-day support to sales representatives and application specialists Working with ERP systems Using tools such as Outlook, Excel, and PowerPoint to deliver accurate reporting and updates What You’ll Need... Strong analytical skills and exceptional attention to detail Experience supporting a sales team or high-volume internal stakeholders Ability to manage multiple priorities and work to strict deadlines Excellent communication and collaboration skills Comfortable working independently Experience with MS Dynamics and/or SAP highly advantageous Background in FMCG, healthcare, scientific, or product related industries Culture... You’ll join a supportive and people-focused organisation that values collaboration, transparency, and continuous learning. The manager is hands-on, approachable, and committed to providing training and weekly check-ins to ensure your success. This is a friendly and responsive team environment where honesty, proactive communication, and teamwork are highly regarded. How to Apply... Your application will be reviewed by Francesca Strange, Specialist Manager. About Healthcare Professionals Group... Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com.

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Administration and Business Support,Customer Service

Customer Service Representative

Mascot
$38 - $39 per hour

Benefits $38 per hour casual rate Flexible 3-month contract – perfect for Working Holiday Visa holders Start in December – earn before the new year Great Mascot location – easy access to trains, buses & the airport Global pharmaceutical leader with a supportive, inclusive team culture About the company Our client is a global biopharmaceutical company, recognised for developing and delivering innovative therapies in complex health areas. With a strong presence in Australia and a collaborative, process-driven approach to excellence, they are renowned for their commitment to quality, compliance, and exceptional customer care. You’ll be joining their Distribution and Order Management team based in Mascot, Sydney. About the opportunity In this fast-paced and highly regulated environment, you’ll be supporting the team to process, track and fulfil domestic orders across wholesale and retail channels. You’ll be the connection between internal departments and customers, ensuring timely delivery, accurate documentation, and compliance with industry standards. This is a hands-on role ideal for candidates who are already experienced in pharmaceutical or medical device customer service and ready to hit the ground running. You'll report to the Customer Service Manager and work closely with supply chain, sales, and quality teams. Duties Accurately process customer orders in ERP systems (e.g. SAP) Handle order confirmations, delivery tracking, and documentation Manage customer inquiries via phone and email Support returns and credits process according to SOPs Collaborate with internal departments to resolve service issues Ensure compliance with all regulatory and quality requirements Skills and Experience Experience in pharma or medical device customer service Order processing experience with tangable goods Proficient in SAP or similar ERP systems Strong communication and documentation skills Pharmaceutical industry Working Holiday Visa holders encouraged Culture Structured, collaborative, and compliance-focused. This is a team that values accuracy, professionalism, and getting the job done right the first time. How to Apply Click Apply Now, or contact your HPG Consultant, Jane Nichols, 028877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions across the healthcare sector, including Pharmaceuticals, Medical Devices, Biotechnology, and Clinical Care. Whether you're seeking permanent, contract or temporary work – we can help you find the right opportunity. Explore more roles at www.hpgconnect.com

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HEALTHCARE RECRUITMENT

Australia's largest, most comprehensive healthcare recruitment company.

We source the ideal team member to fill a permanent salaried position within your business to ensure continuity and success.

Our networks include highly specialised professionals for senior management and executive roles. It's this expertise that gives your business the competitive edge.

We source and payroll flexible labour solutions for your periods of peak activity; specialised projects; gaps in your workforce; and when you need staff to hit the ground running.

GROW

YOUR

CAREER

​

HPG will guide you through the job seeking process and ensure you receive the best outcome. Changing your job now is the next step to furthering your career and fast-tracking your goals.

GROW

YOUR

TEAM

​

Our recruitment experts have the best networks and candidates to fill your permanent, executive and contracting needs now. Build your business with us. It's a partnership and it's a long term one!

Adrian McConchie

Davina Ocansey-Gibson

Duncan Grant

Eve Cooke

Francesca Strange

Gemma Staddon

Georgia Graham

Glenn Carter

James Stinson

Jane Nichols

Jenn Bowder

Jo Turner

Jo Williams

Karen Newcombe

Kelly-Ann Pedersen

Laura Longstaff

Louise Casagrande

Maddy Byrnes

Marion Ludeking

Michelle Vermaak

Natalia Fiocca

Owen Smith

Rachele Sinclair

Rohan Lallbeeharry

Sandra Louey

Sarisha Thakkar

Sharon Farrell

Tom Mazzotta

Our culture at HPG is to acquire and share knowledge, so that others succeed and contribute to improved outcomes for everyone.

Connectivity is at the core of success. We connect with everyone, all the time - our colleagues, our candidates and our clients, and share plans, ideas and aspirations.

We value trust in all our relationships, embracing different working styles; cultures; and ways of thinking. Trust is vital as we all work towards the common goal of ‘Enhancing Lives’.

Clinical Account Manager

Commercial Lead

Senior Brand Manager

General Practitioner | South Melbourne | Integrative Medicine

General Practitioner | Highgate Hill | Private Billing

General Practitioner l Cleveland l 100% private billing

Generral Practitioner l Gladstone l MM5

Customer Service Admin

Site Medical Director

Senior Accountant

Sales & Marketing Coordinator

Customer Service Representative

OR WORK WITH US! JOIN OUR TEAM OF EXPERTS

​